In services, the process of calculation plays a much smaller role in price setting than people (including clients) usually assume. Formulas are useful, but can also be a double-edged sword that cuts deep if overused or relied upon. Use with care.
Does the invoice you send need to contain exactly what you charged them for, item by item? To nobody’s surprise, I would argue that supplying a detailed breakdown only makes the whole experience worse for everybody. First, we are not talking about the grocery bill here – if my dentist charges me without divulging the Read more…
This is how I think about invoicing: Your boss needs to know exactly what went into your work so he/she can see if your model and your math are ok. Your client is not your boss. You don’t owe the client any breakdowns at all and especially should not be required to Read more…