Email Chains Bite

“Retainer” is one of those “slippery” words. For instance, for you, it may mean “In addition to the tasks that are pre-defined, the client can and will contact me whenever they really need me, within an agreed monthly budget of x hours.” For the client, that same agreement may sound more like Read more…

Thawing hell

There’s Nothing More Permanent Than A Temporary Measure, said Milton Friedman. In a (kinda) post COVID world, these words have an even more ominous meaning. But let’s talk about the advantages of the same principle, specifically in the context of two tough decisions that are hard to boldly state out Read more…